Join us to Improve Health Equity for 5 Million People!
CareMessage is the Health Equity engine of the United States. Our mission is to leverage technology to improve health equity for people from low socioeconomic backgrounds, with a core focus on the safety-net organizations that serve them best: federally qualified health centers (FQHCs), free and charitable clinics, Indian Health Service (IHS) health facilities and Native American-focused health centers. The CareMessage platform allows healthcare organizations to communicate with patients at scale, prompting patients to action via technology-enabled solutions designed to increase access to care, improve clinical outcomes and address social drivers of health.
Nationally, CareMessage is proud to work with over 400 customers in 43 states. Since 2013, safety-net organizations have leveraged CareMessage to reach over 17 million low-income patients with over 350 million text messages.
Founded in 2012 at Stanford University, CareMessage has raised over $35 million from Google.org, William K. Bowes Jr. Foundation, Pershing Square Foundation, Y Combinator, Schmidt Futures, Twilio.org, Direct Relief, Biogen, and many more.
Who we are looking for...
We are looking to hire a Senior Product Manager (PM) who will be responsible for owning the strategy and execution of two key product verticals: Data and Interoperability. For our data products you will play a foundational role building our data infrastructure from 0 to 1 in order to measure how our product improves Health Equity at scale. For our Interoperability & Integrations team, you will continue guiding the building of integrations with EHRs, amongst our products, and with other softwares. The two product verticals will come together to continue informing the ways we leverage all data types to measure and improve Health Equity for millions of low-income people nationwide.
We need a teammate who is a quick learner and a strong communicator with a passion for delighting our customers who support some of the most vulnerable patients in the US. You'll work on a small, diverse, female-led team and report to the Chief Strategy Officer. You'll work closely with members of Product, Customer Success and Engineering teams to understand our customer's needs and will guide the product development process from ideation to development, allocating resources as needed, and ensuring our product vision is being met.
Who you are...
You are a superb communicator, a self-starter, and have a passion for solving problems that impact our broken healthcare system. You have a track record of working in B2B health technology applications, and you are dedicated to being able to deeply understand the products you manage, drive problem prioritization in alignment with your business, and have applied a deep understanding of your users to push forward initiatives that impact product utilization. You are energized by talking with customers and are comfortable interfacing directly with technical stakeholders. Above all, you are empathetic, listen to others, work to understand their needs and effectively communicate your own needs.
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Responsibilities
Requirements
Working at CareMessage
We take care of our employees by offering competitive salaries and benefits packages. We ensure our team feels cared for so that we, in turn, can help support our safety net organizations and underserved populations.
We compensate fairly and equitably
Flexible work hours; fully remote team
We believe in equal work for equal pay: all team members performing the same role at the same level are paid similarly, regardless of where they are in the world
Paid parental leave for biological and adopted children
We give you time off to thrive
Half-day Fridays, every Friday
18 paid company holidays, including a one week mid-year and one week end-of-year break
9 wellness days to be used for self-care- or anything that comes up in life
15 days of PTO
1-month (20 working days) paid sabbatical after the 4-year anniversary, and every 4 years thereafter
We support your health, wellness, and growth
Generous medical, dental, and vision insurance for employees and their families
Health Savings Accounts and Flexible Spending Accounts
401k retirement plan
Short & long-term disability insurance
$100 per employee yearly wellness budget, with flexibility to spend on physical, emotional, and mental wellness resources
PerkSpot: Instant access to discounts on products & services from hundreds of vendors
Annual budget for professional and personal development (webinars, online courses, books, and more)
Volunteerism incorporated in onboarding and encouraged on an ongoing basis